We are happy to hear from you.
We usually respond within 48 hours.
Do you have any questions that might not have been answered here? Then contact us directly. We are happy to help!
reservation@smartlivin.at
How can I check in at the hotel?
While our reception is staffed, you are welcome to check in there. If there is no staff at thereception , you can check in yourself using the Hotelomat or your smartphone with just a few clicks. However, please note our check-in (3pm) and check-out (11am) times.
When are arrival and departure times?
At Hotel Smart Liv'in, the rooms are usually ready for occupancy from 3pm. On the day of departure, we will make your room available until 11am. Late check-out is only possible when agreed with reception.
Is there Internet access for guests?
You can surf for free in our hotel. WiFi name: Smart Livin/A password is not required.
When does the breakfast buffet open?
You can enjoy our regional breakfast buffet from Monday to Friday from 6am-10am, and on Saturdays, Sundays, and public holidays from 7am-11am. If you haven't booked breakfast yet, you can even order it directly in the breakfast room on the same day.
What payment methods are accepted?
We accept the following payment methods: cash, American Express ATM card, Visa, Mastercard, JCB, & Diners Club.
Why do room rates vary on different days?
Room rates vary depending on season and day of the week, as well as supply and demand.
Are pets allowed in the hotel?
Pets are not allowed. But we love animals from the bottom of our hearts.
Where can I park?
There is a free car park with plenty of parking spaces right in front of the hotel. Parking for coaches is also available. There are also electric charging stations.
Can allergies and special meal requests be addressed?
Ideally, please inform us about any food intolerances or special meal requests when booking.
Is it possible to cancel a booking?
Cancellations are only valid in writing. You will then receive a cancellation confirmation from the hotel. The terms of the booked conditions apply. In case of early departure, we must charge the rate for the entire length of stay.
Where can I get my hotel bill with company address?
You can request the bill addressed to your company directly via the QR Code. The cards with the QR code can be found in the lobby.
Can I smoke in the hotel?
We are a non-smoking hotel. Smoking is prohibited in all rooms and public areas. At Hotel Smart Liv'in, there is a smoking area on the terrace, at the car park and in the garden.
Is there air conditioning in the hotel?
We are trying to make the operation of our hotel as sustainable as possible, and therefore do not use air conditioning.
Is there a minibar in the room?
You can find a wide selection of drinks and snacks in the vending machines in our lobby.
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